Privacy Policy

Care To Excel Pty Ltd

Last updated: [July 2025]

At Care To Excel Pty Ltd (“we”, “our”, “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, including inquiries submitted via our Facebook Instant Form, website, or other contact methods.


1. Information We Collect

We may collect the following personal information:

  • Your full name
  • Contact details (phone number, email address, postal address)
  • Information about the services you are interested in
  • Any other information you voluntarily provide when contacting us

2. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries and provide the services you request
  • Manage and improve our services
  • Comply with legal obligations
  • Send you important updates about your service or our company (only if you consent)

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Our trusted employees and contractors who assist in delivering services to you
  • Authorities or regulatory bodies if required by law

4. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.


5. Your Rights

You have the right to:

  • Access your personal information held by us
  • Request correction or deletion of your personal information
  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at the details below.


6. Retention

We keep your personal information only as long as necessary to provide our services and meet legal requirements.


7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Care To Excel Pty Ltd
Phone: 0406 018 633
Email: info@caretoexcel.com.au
Website: www.caretoexcel.com.au


8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. The latest version will always be available on our website.

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.