FAQs

Frequently Asked Questions

As a registered NDIS provider, Care to Excel will support you to implement your plan and reach your goals with our quality services from experienced and skilled staff.

At Care to Excel, we cover a wide range of support services including implementation of Behaviour support plans. We have highly skilled nurses who not only provide nursing related services but also monitor and train support staff on a regular basis to keep our high standard of services.

As the first step to access NDIS services, prospective participants should contact NDIS and submit the Access Request Form. After receiving the decision from NDIS confirming the eligibility to access, participants will receive their plan and budget to pursue their goals. Care to Excel can help you understand your plan and supports and provide all relevant support services listed in our services.
Our fees are in line with the NDIS price guide. Please refer to the attached price guide. Fees are subject to change in accordance with the updated price guide released by NDIA. https://www.ndis.gov.au/providers/price-guides-and-pricing Price List PDF

For self-managed participants, we will send the invoice to the participants directly; if you are plan-managed, we will send the invoice to your plan manager for payment; and for all National Disability Insurance Agency managed participants, we will arrange to have the invoices paid through the online NDIS participant portal. If you require further information on your situation and/or method of payment, please contact us to discuss.